Info

Privacy and Security

Security Policy

Shopping with Flowers24Hours.co.uk is safe and secure

Our site uses industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. In this way, information passed between your computer and us cannot be read in the unlikely event of someone intercepting it. Credit or Debit card transactions are secure.

We will only accept orders using Secure Socket Layer (SSL) technology - this means you cannot inadvertently reveal personal information by using an unsecure connection. The latest versions of Microsoft Internet Explorer (3.0 and up) and Netscape Navigator (3.02 and up) both support this secure connection. If for any reason this option has been disabled on your browser (and these options ARE enabled by default settings), you will not be able to transact until you reset these options.

For Netscape go to Communicator, Tools, Security Info, Navigator and tick 'Enable SSLv2' and 'Enable SSLv3' boxes

For Internet Explorer go to Tools, Internet Options, Advanced and tick the 'Use SSL 2.0' and 'Use SSL 3.0' boxes under 'Security'

You can check that you are shopping in a secure environment by looking for either a locked padlock icon (Internet Explorer) or an image of a key (Netscape) in the grey bar at the bottom of your screen. This should appear on any page where you are entering personal information (such as your credit card details) - no other page will transmit information about you.

Privacy Policy

We know your privacy is important to you and Flowers24Hours.co.uk is committed to protecting your information.

Our Commitment: Flowers24Hours.co.uk is committed to protecting your privacy. We use the private information you give us, such as your billing, shipping and e-mail addresses, to process and keep you informed of your order.

The information we need: When you place an order, we will ask for your contact information (i.e., name, shipping address, and e-mail address) and your financial information (like credit card number and expiration date.) We have partnered with a credit card processing company, Protx, to assist us in processing your payment; however, that company does not retain, share, store, or use personally identifiable information for any secondary purposes. The information you provide us is used for processing and fulfilling your order and contacting you if we have problems processing your order.

Choice to opt-in or opt-out: Flowers24Hours.co.uk has several special services that, if you wish to take advantage of them, will require information from you. If you subscribe to our newsletter (Special Offers), or send a friend one of our free E-cards, we will ask for your e-mail address. If you are no longer interested in our newsletter or other special announcements, you may opt-out of receiving these notices any time. At the end of each sent email is 'Edit Email Preferences' link. Unless you ask us to, we will never contact you for any other reason than to complete your order.

What we do with your information: The private information that you give us when you place an order or utilize one of our special services is used to process and fulfill your order or request. Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process.

What we don't do: Flowers24Hours.co.uk will never sell, share, rent or otherwise release your personal information. Moreover, without your permission, we will never use the private information you provide us to send you unsolicited e-mails about new offers or site changes.

Do we use cookies: Yes, like almost all large e-commerce Web sites, Flowers24Hours.co.uk uses 'cookies'. Cookies are bits of information that are stored on your computer by your Web browser. Although our cookies don't store any of your private information, they do allow us to do things like keep items in your shopping cart between visits or during the same visit. Whether you want your Web browser to accept cookies or not is up to you. If you haven't changed your computer's settings, most likely your browser already accepts cookies.

How we protect your information: All online orders placed with Flowers24Hours.co.uk are made using our secure server. Our software technology encrypts all your private information before it gets to us and protects it against any unauthorized access.

We link to other sites: This Web site contains links to other sites. Please be aware that we, Flowers24Hours.co.uk, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.




Notification of changes: If at some point in the future, there is a change to our information usage practices that affect your personally identifiable information, we will notify you by email of the relevant changes. At the time of that message, you will be able to opt-out of this information usage. You should also check this posted privacy statement for changes.

Contact us: If you ever have any questions regarding our privacy policy please contact us.